Terms of Use
Acceptance of Terms of Use
Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site & services. By accessing or using this Site you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.
KWPrinters.com reserves the right to make changes to this Site and to these Terms of Use at any time without any prior notice. You should review these Terms of Use each time you access this Site.
You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered or ordered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer service. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.
Copyrighted Materials for Limited Use
This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, music, software tools, and other information (referred to herein as“Content”). This Site and all Content are the copyrighted property of KWPrinters.com., and/or the copyrighted property of parties from whom KWPrinters.com has permission of usage of such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms of Use. KWPrinters.com reserves the right to add to, delete from, or modify any part of Content at any time without prior notice. Any modifications to Content, whether by You or KWPrinters.com remain the property of KWPrinters.com and its licensors.
The design tools provided on this Site employ a limited number of elements, including icons, fonts, color schemes, and design effects. KWPrinters.com reserves the right to use all such elements and to make all such elements available for use by other parties in the future. You do not obtain any right or claim to any of the individual design elements through your creation of a design and/or your incorporation of a personalized design into one or more products. Other KWPrinters.com customers may use the design tools to create designs that have similar or identical combinations of these elements and KWPrinters.com does not guarantee that your design will not have similarities to other designed designs and used by other parties. KWPrinters.com provides no warranty of any kind that designs created using the design tools will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether the design is legally available for your use and does not infringe the rights of another party.
Use of WebSite
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through KWPrinters.com (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from KWPrinters.com does not entitle you to use any portion of Content apart from the finished Products as they are supplied by KWPrinters.com.
You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. KWPrinters.com may terminate its service to customers found to be using KWPrinters.com to engage in undesirable activities.
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize KWPrinters.com to produce the Products on your behalf. You grant KWPrinters.com the right to copy, modify, create derivative works and vectorize any uploaded content (i.e., content you have uploaded) for the purpose of fulfilling your order. Moreover, you warrant that you have sufficient rights to permit KWPrinters.com to copy, modify, create derivative works and vectorize any uploaded content for the purpose of fulfilling your order.
You may not use this Site to send or use email message in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of emails. KWPrinters.com reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an email message and/or limit the number of email messages that you may send.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account. You are required to keep your registered account login credentials in a secure manner. KWPrinters.com is not responsible ro your account being access by someone other than the original account order and placing any orders or charges within the account.
Transfer of Title
The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.
Indemnification
You agree that you shall indemnify and defend KWPrinters.com and all parties from whom KWPrinters.com has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.
Disclaimer of Warranty
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.KWPrinters.com's 100% Satisfaction Guarantee is good only for 7 days following the receipt of your purchase(shipment confirmation date). If you request a refund during the allowed 7 days time, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond KWPrinters.com´s control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.Please preview your designs carefully and correct any mistakes prior to given Approval of your email provided proof file of your order. KWPrinters.com does not make any changes to any an order after customer approves a proof to go to printing. Once the customer approves proof to print any errors customer has made is soley responsible for.
Limitation of Liability
IN NO EVENT SHALL KWPrintersOR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT KWPrinters HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM KWPrinters.COM (AGENT PRINTERS & MEDIA GROUP, LLC) OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL KWPrinters.COM BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT.
Site Feedback
Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to KWPrinters.com in connection with the operation or content of this Site shall be provided by the submitter and received by KWPrinters.com on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of KWPrinters.com. By submitting any such information to KWPrinters.com, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that KWPrinters.com shall be free to use such information on an unrestricted basis.
Governing Law
The party you are contracting with and the seller of the products and services offered and sold on this Site is KWPrinters.com DBA Agent Printers & Media Group, LLC, a limited liability company organized under the laws of the State of Georgia with its headquarters in Canton,GA. All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of the United States of America. All other matters relating to your access to or use of this Site shall be governed by the laws of the State of Georgia Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Canton, GA. You agree to submit to the jurisdiction of courts sitting in Canton, GA and agree that venue in these courts is proper in any such legal action or proceeding. You also agree that you not to assert in any legal action or proceeding involving KWPrinters.com/Agent Printers & Media Group, LLC that a court sitting in Canton,GA is an inconvenient forum for such legal action or proceeding.
KWPrinters.com Gauranteed!
We want you to be 100% Happy with your printed order from kwprinters.com
You have put trust in us to produce and deliver your custom printed materials and whether it’s business card printing or other promotional products we offer, we know you want to impress clients and associates. If there is anything less than excellent about the physical aspects of your order, including printing, cutting and finishing quality, please send an email to service@kwprinters.com within 14 days of the receipt of your order. In the email, please include:Order number
A description of the issue, photo copy or scan of the issue on the printed materials
Your weekday contact information along with phone and email address
One of our professional account specialist will be in touch with you within two business days to arrange for your replacement order, credit to your account or refund.
We will only provide a complete refund if an error is made on our behalf or the quality of the product or printing is defected. To obtain a complete refund you will need to pay for shipping of all unused products to:
130 Prominence Point Pwky, Suite 130-311 Canton, GA 30114 , upon receipt of all unused products we will issue a complete refund for any charges. We do not pay for return shipping charges.
Sometimes... Things are just out of our control...
Unfortunately, there are some things that are out of our hands. kwprinters.com cannot guarantee anything out of the direct control of our manufacturing process. This includes, but is not limited to:
- Errors in spelling, grammar or typography that have been submitted by the customer..
- Diminished quality due to the customer’s use of low-quality or low-resolution uploaded artwork, images, photos or any provided designs.
- Mistakes made by the customer in the selection of product, design template, quantity, stock and finishing options.
- Design errors caused by the customer’s actions involving the change of placement of text, placement of uploads, artwork or photos or dimensions and sizes of uploaded files
- Delays in the receipt of your order caused by the shipping carrier we used to ship your order.
Mistakes do happen...
Even though these items are out of our hands, we're happy to have you as a customer, You may contact us for a discount or credit on your replacement order at kwprinters.com discretion.
Name Badges
These items have a production time of 3-5 business days. Plus shipping time. We do not refund due to any mispelling mistakes that you input via the online order forms. Once a PDF proof of a name badge is approve the item goes into print production and cannot be changed or refunded. Being these are personalized products, we cannot accept a return or offer a refund. We utilize the proof system to assure your personalization and the name badge chosen is correct and approved. Production time is based off the day you approve a name badge proof.